Chris Schembra.

KEYNOTE 02

Earned Connection in the Age of AI

What to do with the hours AI just gave you — and why the answer is other people.

Chris Schembra

A FEW OF THE 800+ ROOMS CHRIS HAS BEEN INVITED INTO

GoogleDellVerizonCitiSalesforceLyftPwCMicrosoftU.S. NavyShopify

WHY THIS MATTERS NOW

The faster the tools get, the thinner the team.

60% of employees consistently thank AI. Only 56% consistently thank their human colleagues. When work gets hard, 39% are as likely to turn to a machine as to a colleague. Friction was never the enemy of connection. It was the place connection happened.

WHAT YOUR PEOPLE LEAVE WITH

Audience outcomes.

  1. 01

    Why speed is quietly undermining trust

    The hidden cost of removing friction from every workflow — and how to spot it in your own team.

  2. 02

    Trust is an outcome, not a starting point

    What has to happen repeatedly before people believe you mean it.

  3. 03

    The three pillars of Earned Connection

    The framework for keeping humans in the loop as AI takes the task work.

  4. 04

    PASTA, the behavioral engine

    Five moves that turn good intentions into actual contact between people.

  5. 05

    Human presence as the competitive advantage

    The one thing your competitors cannot automate, and how to build the muscle for it.

THE FRAMEWORK THEY TAKE BACK TO WORK

PASTA, the behavioral engine of Earned Connection

PASTA is the behavioral engine of Earned Connection: five moves a team can run the same day, in the room they're already in.

  1. 1Pause
  2. 2Ask
  3. 3Savor
  4. 4Take Action
  5. 5Appreciate

CHRIS IN ACTION

See what happens in the room.

THE ROOM REMEMBERS IT

The room remembers it long after the event.

EVERY KEYNOTE IS CUSTOMIZED

Chris meets with your team before the event to shape the stories, research, and audience experience around your goals. Keynotes run 45–90 minutes, in person or virtual.

Bring this keynote to your next event.

Tell us your audience, your date, and what you want to be different afterward.